Friday, 12 April 2019

Council services over the Easter holiday period

Residents in County Durham are reminded that there will be no change to bin collections over the Easter bank holiday.


Bins should be placed at the kerbside by 7am as normal on your usual collection day during the weeks starting Monday 15 and Monday 22 April.

To check your collection day, enter your postcode into the My Durham section at www.durham.gov.uk

Customer Access Points and most other county council buildings in County Durham will be closed over the bank holiday.

They will close at 4.30pm on Thursday, 18 April and reopen at 8.30am on Tuesday, 23 April 2019.

In the event of an emergency, residents can still contact the council on 03000 26 0000 or use the 24/7 automated payments line on 0300 456 2771.

If you are concerned about someone who is vulnerable or at risk over the bank holiday period, you should contact the emergency duty team on 03000 267 979.

Online services will still be accessible over the Easter period but requests may not be processed until council offices reopen on Tuesday, 23 April.

Leisure centres will be closed on Good Friday and Easter Monday and are currently operating holiday timetables.

Durham County Record Office will close at 8pm on Wednesday, 17 April and reopen at 8.45am on Tuesday, 23 April.

The Park and Ride service will not operate on Good Friday or Easter Monday. It will operate as normal, from 7am to 7pm, on all other days except Sunday, 21 April.

Register offices will be closed on Good Friday and Easter Monday.

Libraries will also be closed over the bank holiday weekend, resuming normal opening hours from Tuesday, 23 April.

Children’s centres, Pathways day centres for adults and the Welfare Assistance Service will operate normal opening times on Thursday 18 April and will then close for the Easter break, reopening on Tuesday, 23 April.

There will be no change to opening times for Sevenhills DLI Collection.

Visit www.durham.gov.uk/easteropening for more information and updates on Durham County Council services during the bank holiday.

Residents can also keep up-to-date with any changes to council services by following @durhamcouncil on twitter or durhamcouncil on Facebook.