Sunday, 18 August 2013

Latest from Network Rail on freight complaints

We have received a number of complaints recently from businesses and residents in Blackhall Colliery and Blackhall Rocks concerned at the amount of vibration caused by rail freight and the potential for this to cause structural problems at their properties (see post dated 14 August 2013).

Following our contact with Network Rail on behalf of affected residents we have now received the following response:

Good morning Rob

I apologise for the lack of contact regarding this issue.

As you can see from the letter, a track renewals team are currently working in the area, and more specific dates are as follows;

Work stated at 23.05hrs to 06.00hrs on Thursday 25 July 2013 from the north end of Durham Station on the down main, from 66m 1720yds up to 67m 919yds, and was completed by Saturday 28 July 2013.

On the 30 July to 3 August, the team worked from Tuesday night up to the Saturday Morning from 68m 618yds to 69m 138yds. Work will be completed this week, 12 to 16 August from 69m 196yds to 70m 330yds. 

The track renewals team are currently upgrading the track, which hopefully should alleviate any vibration issues reported by trackside residents.  Again, as per the attached letter, if the residents have concerns about structural damage to property because of passing freight trains, they need to undertake a structural survey and report this to Network Rail to deal with accordingly.

If you are still receiving complaints after this week, please contact the Network Rail National Helpline on the number below, and any track issues will be investigated by our Track Engineers.

I hope you find this information useful.

Kind regards

Antonia Bailey
Community Relations Advisor
Network Rail

National Helpline: 08457 11 41 41

We intend to contact complainants again later this week to see if their problems persist and, if so, get back in touch with Network Rail to seek a solution as advised by the company. In the meantime please let us know if you have had any similar experience of vibration from rail freight in this particular area.