Last month, Durham County Council had to postpone garden waste collections in order to maintain its essential refuse and recycling services during the Coronavirus outbreak.
After reviewing its operations, and as part of its plans to reinstate
services, the council is now able to once again deliver its garden waste collection
to residents.
The council is aware of how valuable this service is to residents
so, to ensure it will be able to continue in conjunction with normal waste
collection services, it will
be changing garden waste collection days to Saturdays and Mondays. This will allow continued support to rubbish and recycling
collections which operate from Tuesday to Friday.
Residents
who are scheduled to have their usual collection on a Tuesday or Wednesday can
expect their new collection day to be on a Saturday while those who are scheduled
to have a collection on Thursday or Friday can expect their new collection to
be on a Monday.
The council will be informing residents who are signed up to the
service of their specific collection dates which will begin on either Saturday 2 May,
Monday 4 May, Saturday 9 May or Monday 11 May, dependent on their collection
calendar. Collection dates can be checked online via MyDurham at www.durham.gov.uk
The
council continues to monitor government guidance and will keep the service
under review over the next four months. Customers will be given advice on
remaining collections beyond this time.
Information
on collection dates is being updated on MyDurham and correspondence detailing changes
to garden waste collections is being sent to residents who have subscribed to the
service.
Those who do not wish to continue
with the garden waste scheme should inform the council by Monday 11 May by completing
a refund request form at: www.durham.gov.uk/gardenwaste
or calling the customer services team on 03000 260 000.
