Please see below for details:
Bin collections will
stay the same so people are asked to put their bins out on their usual
collection day.
Real Christmas tree collections can be
booked online free of charge between 19 December 2016 and 8 January 2017 at www.durham.gov.uk. Alternatively call 03000
261 000 during normal office hours.
Most of our public-facing council
buildings and contact centres will be closed over the
Christmas and New Year holidays but service information and online services
will still be available via www.durham.gov.uk.
Council buildings will be open as
normal on Friday 23 December 2016 (normal opening hours) and will re-open on
Tuesday 3 January 2017 following the festive closure.
Customer Access Points will
close at 4.30pm on Friday 23 December and will reopen at 8.30am on Tuesday 3
January.
Library opening
times may vary, so it’s best to call into your local library (or look on the
website) before Christmas to check opening times.
Leisure centres will be
closed on Christmas Day, Boxing Day, Bank Holiday Tuesday 27 December, New
Year’s Day and Bank Holiday Monday 2 January and will close early at 4pm on
Christmas Eve and New Year’s Eve.
One Point Hubs/Children’s Centres will close or have
restricted opening times over the Christmas period. It’s best to call into
your local hub/centre before Christmas to see whether or not they’ll be open.
Day centres for adults will remain open,
except for Christmas Day and New Year’s Day and the bank holidays.
Register offices will be
closed on Christmas Day, Boxing Day, New Year’s Day and the bank holidays and
will close at 12.45pm on Christmas Eve and New Year’s Eve. Please note, the
following offices will be open between Christmas and New Year but will operate
on an appointments basis only – phone 03000 266 000:
Bishop Auckland
Aykley Heads, Durham
Barnard Castle
Chester-le-Street
Do it online services via the www.durham.gov.uk website will be available
over the festive period, but request forms will not be processed until
council offices re-open on 3 January. Any emergencies should be reported
using the emergency out of hours number 03000 260 000 and not via the do it
online request forms.
Visit www.durham.gov.uk/festive for more
information and updates on our services.
Useful numbers:
Emergency Out of Hours number 03000 260 000
24/7 automated payments line 0300
456 2771 (debit/credit card)
