Continued delays to postal deliveries in Blackhall and Hesleden

Last week I published a post about Royal Mail delivery delays in parts of East Durham, and specifically in the Blackhall and Hesleden area. Background details can be found in this link: Update on Royal Mail delivery delays

Since that post was published I've continued to receive complaints from several residents expressing their concerns that they still haven't had any postal deliveries. In some cases the delays have gone on since before Christmas.

Over the weekend I contacted Royal Mail again to raise my concerns about these continued delays, many of which are having a serious impact on residents who have told me they've missed vital GP and hospital appointments, alongside other essential correspondence relating to utility bills and banking services.

The inconvenience of missing a letter now and then is bad enough, but these persistent and prolonged delays are having potentially serious consequences for local people and businesses.

I've also been in touch with the local press this morning to tell them about how residents in our area are having to put up with what has now developed into a complete service failure. 

Hopefully local press coverage will raise the profile of this issue and put increased pressure on the Royal Mail Group to firstly explain fully the reasons behind these unacceptable delays and then tell us what they're doing to tackle the backlog. Residents will also want to be assured that normal delivery services will resume as soon as possible across the whole of our area.

I'll continue to update on progress with this matter as soon as I have more information from the press and the Royal Mail Group.