Wednesday 17 August 2016

BT wants your comments on proposed telephone kiosk removal at Castle Eden

We have been notified of BT's proposal to remove the telephone kiosk in Castle Eden. As part of the process BT has asked the council to collate any local comments for their consideration.

Please see below all the information we have received, along with details of how to make your comments known to BT:


Proposal:            Payphone kiosk removal
At:                        Payphone Kiosk Opposite Post Office, Stockton Road, Castle Eden
For:                      British Telecommunications PLC

Over the past seven years there has been a decline of 93% in payphone usage as a result of significant changes in communication in the UK, 94% of adults now own or have regular access to a mobile phone and 85% of all adults in the UK have access to a landline and 96% of those who don’t, have a fixed line do have a mobile.

As part of BT’s Universal Service Obligation it is required to provide adequate coverage of payphones within the area, however BT constantly needs to review payphone usage and on occasions look to re-align public payphone provision more closely to the reducing demand that still exists.

It has been identified that a BT payphone in your area is no longer required and therefore could be removed. BT has asked Durham Council County to collate any comments regarding the matter and to relay these back to BT for consideration.

Details of the phone box in question are detailed below:

Telephone Number:                                   01429836211
Address:                                                    Opposite Post Office, Stockton Road, Castle Eden
Number of calls in last 12 Months:            4

BT offers to Parish Councils and registered charities the facility to adopt a kiosk, taking ownership of the kiosk for just £1 thereby protecting the heritage of the community.

In order to be taken into account, any comments should be made in writing to the above address or via email to planning@durham.gov.uk clearly stating the telephone number of the kiosk on your correspondence within 14 days of the date of this letter.