Bin collection "assist lists"

The county council is about to update its records of those residents requiring assistance in putting out and replacing their bins on collection days. The following message gives further details of the first phase of contact which will see letters delivered to those currently on the assist list in our area. Please let me know if you have any queries or comments.

Durham County Council provides assistance to those residents who are unable to put their bin or box out on collection day due to ill health, infirmity and disability. This important service is set to continue, but from time to time we need to update our records, to ensure that it continues to be focussed on those who need it.  Circumstances can change of course, including new occupants, so it is important that we check if the service is still required.

Durham County Council will be contacting those on the assist list asking if they still need our help. Areas within your constituency are within the first phase which starts on 8^th October. The response form is simple to complete (see attached), and we will provide postage paid envelopes to minimise any inconvenience. Alternatively, the response can be done on-line at www.durham.gov.uk/assistedcollections. We will also follow up with reminder letters if this is necessary.

Customer Services on 03000 261000 will be pleased to help if you have any queries.