Monday 18 June 2012

Hartlepool Hospital: Letter to the Health Service Ombudsman


Dear Sir/Madam,

I write to you regarding the continuing removal of healthcare services from the University Hospital of Hartlepool (UHH) by the North Tees & Hartlepool NHS Trust (the Trust). I believe this to be done without meaningful and inclusive consultation with service users and against the wishes of the people of East Durham.

I am aware that you have been contacted recently by a colleague from Hartlepool (Keith Fisher) and that you have made judgement on his complaint as it relates to the population of Hartlepool. I would like you now to consider investigating the actions of the Trust in removing services at UHH without consultation with the residents of East Durham.

I have raised this point of complaint with Trust representatives on a number of occasions in the past and they have insisted that residents in East Durham were consulted by Trust representatives reporting progress on the Momentum Pathways to Healthcare programme to the Health Scrutiny Committee at Durham County Council. I believe there is no definition by which this could accurately be described as consultation.

Despite being offered several opportunities to demonstrate that they have consulted in a realistically defined manner the Trust has failed consistently to provide evidence. In effect this means that the residents of East Durham face the continued loss of local healthcare services simply because they are not deemed worthy of consideration or consultation, perhaps because they constitute a small part of a much larger local authority and have thereby dipped beneath the Trust’s radar.

I would be grateful therefore if you would consider investigating the actions of the Trust and the consequent plight of the people of East Durham in losing an essential service against their wishes, against natural justice and without the benefit of due process.

Regards,

Blackhall Division
Durham County Council

Phone: 07827 232 289
Blog: robcruteforblackhall.blogspot.com